Shipping Policy | Moments of Reset

For US/CA customers: You can expect to receive your order within approximately 5-11 business days from the date you placed it, depending on shipping method and your address location. We appreciate your patience and understanding as we work to ensure your order is delivered to you as quickly and efficiently as possible. If you have any questions or need further assistance, our customer service team is here to help.

• Processing Time: After placing your order, please allow 3-5 business days for us to prepare and pack your items.

• Shipping Time: Once your order has been processed, it will be shipped out. The shipping phase takes an additional 3-6 business days for your order to be delivered to you.

For International customers: You can expect to receive your order within approximately 7-28 business days up from the date you placed it, depending on shipping method and your address location. We appreciate your patience and understanding as we work to ensure your order is delivered to you as quickly and efficiently as possible. If you have any questions or need further assistance, our customer service team is here to help.

• Processing Time: After placing your order, please allow 3-5 business days for us to prepare and pack your items.

• Shipping Time: Once your order has been processed, it will be shipped out. The shipping phase depends on your address location and shipping method is which typically range from additional 6-21 business day

 What's your shipping method and cost?

For US/CA customers:

For International customers:

Currently, we ship to select countries outside of our base including Thailand, Australia, United Kingdom and Germany. 

If you have entered an incorrect shipping address, please contact us as soon as possible

In some cases, but not guaranteed, we may be able to change your address after being shipped. 

Will my package require signature?

No.